the smarter
CHOICE

Designed by the industry,
for the industry.

Waterfall applies the principles of the Internet of Things (IoT), Cloud technology and machine learning to uncover and utilise powerful data on water usage events in individual properties for the first time.

This innovative solution empowers water companies and consumers to truly understand water usage, embed behavioural change, and ultimately improve the resilience of our water supply.

How does it work?

Water event metering (WEM) is the key. Waterfall can accurately detect every water event in every property where it is installed. It records not only how much water is used, but also using a unique combination of machine learning and AI – identifies how that water was used through water signature profiling. It also has the ability to remotely cut off the water supply when a serious leak is detected.

Key Benefits

Smarter
Metering
 

Billing grade meter provides accurate flow, pressure and temperature data in near-real-time.

Smarter
Pcc
Reduction
Identify in-home leaks, educate consumers on water usage and reward water saving behaviours.
Smarter
Network
Management
Optimise for demand, pressurise correctly, pinpoint unmetered flow, and prioritise maintenance.

Key Features

Sensor device fitted on site to the water mains

Azure Cloud IoT hub

Flexible connectivity

Management tools

Mobile apps for installers and building occupants

Discovery Workshop

The best way to understand what Waterfall can do is to see it in action. Sign up for our one-to-one discovery workshop and meet the design and implementation team, including Steve McCorry, CTO at Creative EC and architect of the Waterfall device.

Waterfall Smart Meter

Waterfall
Resources

Beyond Smart

Discover how Waterfall empowers water companies and consumers to truly understand water usage, embed behavioural change, and ultimately improve the resilience of our water supply.

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Smarter PCC Reduction

During recent and comprehensive trials, Waterfall has clearly demonstrated significant PCC reductions through behavioural change as well as by addressing leakage and unmetered flows.

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Smarter Network Management

Proactive network management emerged as one of the central tenets of PR19. Waterfall is an innovative, end-to-end solution that can help you harness water consumption data to achieve smarter network management.

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Smarter Metering

By integrating sensor technology with Cloud AI and a multi-functional customer-facing app, Waterfall offers a complete solution and compelling case for investment in smart metering.

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PR19 and Waterfall

Discover how Waterfall aligns with PR19’s objectives and how it has distinctive benefits in each of the four key areas of focus in PR19.

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Waterfall vs Traditional Smart Meter Comparison

Smart meter initiatives are helping to meet PR19 and industry targets, but can only go so far. Waterfall does not have the limitations of traditional smart meters and uniquely utilises a Water Event Meter, which gives water companies and consumers never-before-seen benefits, including pressure, temperature and billing-grade data.

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Day Zero: Waking up to water scarcity

David Hartwell, Head of Business Development at Creative EC, takes a pensive, deep-dive into the vulnerable water landscape, explaining what ‘Day Zero’ could look like, why we’re in this precarious situation, and most importantly, what we can all do to alleviate and rectify the problems, because it’s not too late!

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Improving Water Network Management

Discover how IoT-enabled water event metering can aid smarter network management, and how the UK could become world-leaders in water networking management, in this eye-opening article from David Hartwell, Head of Business Development, Creative EC.

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Smarter Metering for Smarter Customer Service

Find out how Waterfall can help with proactive and engaged customer communication by equipping customer service teams with the insight to explain how to bring water usage and bills down, and by driving changes in customer behaviour.

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Waterfall Gains Further Acclaim

SES Water has been shortlisted for Water Resources Initiative of the Year at the prestigious Water Industry Awards following continued success of its Waterfall smart meter roll-out with Creative EC.

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Smarter Network Management Infographic

Take a look at our handy infographic to understand why proactive network management is so important and a central tenet of PR19, what better network management looks like, and how Waterfall aids smarter network management.

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Smarter Metering Infographic

Download the Smarter Metering Infographic to find out how Waterfall integrates sensor technology with Cloud AI and a multi-functional customer-facing app, offering a complete solution and a compelling case for investment in smart metering

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Smarter PCC Infographic

Download our Infographic to see how Waterfall clearly demonstrated significant PCC reductions during trials of up to 37% through behavioural change as well as by addressing leakage and unmetered flows.

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Next Gen Water Metering

Find out more about the benefits of installing a Waterfall meter into an insulated, surface-mounted Groundbreaker system.

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Intelligent Water Solution Guide

If you’re considering a new metering programme now or in the future, download this guide to find out how Waterfall can not only help meet your metering objectives, but your customer services objectives too.

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Consumer Attitudes to Water Event Meters

Have a read of Cranfield University’s rigorous study on UK consumer attitudes to advanced smart devices like Waterfall, how water event metering can reduce consumption and whether consumers are prepared to have them installed in their home.

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Get Smarter Customer Service

Find out how Waterfall resolves common customer service issues before they become complaints, and how it could help your customer comms become more proactive.

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Waterfall Sustainability Guide

Download our helpful guide to discover how Waterfall can provide smarter and more sustainable water metering through consumer education, behavioural change, addressing leakage and unmetered flows.

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Smarter

Metering

Smarter

PCC Reduction

Smarter

Network Management

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Creative EC Limited is a company registered in England and Wales with registration number 11236074 and registered office at 57 Southwark Street, London, England, SE1 1RU.

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Waterfall - the intelligent water solution