Smarter
Metering
By integrating sensor technology with Cloud AI and a multi-functional customer-facing app, Waterfall offers a complete solution and a compelling case for investment in smart metering.
Smarter business. Smarter data. Smarter service.
Waterfall brings truly smart metering above ground, providing accurate data in near-real-time from every household in your network.
The billing grade meter connects to the property’s Wi-Fi network but has built in options of LORA WAN or NBIOT as an alternative option for critical data. If the device becomes disconnected, data will be sent daily, to preserve the life span of the battery backup, and include the 15-minute meter reads for the day in one message.
Data is processed and stored in the Cloud using Microsoft Azure, so no on-premise infrastructure is required. Our multiple open APIs can integrate with your backend systems, so that functions including billing can be fully automated.
Easily fitted by a qualified plumber in under an hour, Waterfall starts to transmit data on water pressure, temperature, and flow immediately. This means that in-home leaks can be identified and repaired in the same visit. It also removes the need for costly wireless WAN infrastructure and inconvenient manual meter checks.
By improving billing accuracy and identifying issues so they can be rectified quickly, Waterfall has great potential to improve customer satisfaction and confidence.
Discovery Workshop
The best way to understand what Waterfall can do is to see it in action. Sign up for our one-to-one discovery workshop and meet the design and implementation team, including Steve McCorry, CTO at Creative EC and architect of the Waterfall device.
inSIGHT
& ResOURCES
Beyond Smart
Discover how Waterfall empowers water companies and consumers to truly understand water usage, embed behavioural change, and ultimately improve the resilience of our water supply.
Smarter Metering
Learn how Waterfall integrates sensor technology with Cloud AI and a multi-functional customer-facing app, to offer a complete solution and compelling case for investment in smart metering.
Smarter PCC Reduction
Discover how Waterfall, during recent and comprehensive trials, has clearly demonstrated significant PCC reductions through behavioural change as well as by addressing leakage and unmetered flows.
Smarter Network Management
Proactive network management emerged as one of the central tenets of PR19. Find out how Waterfall can help you harness water consumption data to achieve smarter network management.
Waterfall Gains Further Acclaim
SES Water has been shortlisted for Water Resources Initiative of the Year at the prestigious Water Industry Awards following continued success of its Waterfall smart meter roll-out with Creative EC.
PR19 and Waterfall
Discover how Waterfall aligns with PR19's objectives and how it has distinctive benefits in each of the four key areas of focus in PR19.
Day Zero: Waking up to Water Scarcity
David Hartwell, Head of Business Development at Creative EC, takes a pensive, deep-dive into the vulnerable water landscape, explaining what ‘Day Zero’ could look like, why we’re in this precarious situation, and most importantly, what we can all do to alleviate and rectify the problems, because it’s not too late!
Improving Water Network Management
Discover how IoT-enabled water event metering can aid smarter network management, and how the UK could become world-leaders in water networking management, in this eye-opening article from David Hartwell, Head of Business Development, Creative EC.
Smarter Metering for Smarter Customer Service
Find out how Waterfall can help with proactive and engaged customer communication by equipping customer service teams with the insight to explain how to bring water usage and bills down, and by driving changes in customer behaviour.
Waterfall vs Traditional Smart Meter Comparison
Find out why Waterfall does not have the limitations of traditional smart meters and how it uniquely utilises a Water Event Meter to give water companies and consumers never-before-seen benefits, including pressure, temperature and billing-grade data.
Smarter Network Management Infographic
Take a look at our handy infographic to understand why proactive network management is so important and a central tenet of PR19, what better network management looks like, and how Waterfall aids smarter network management.
Smarter Metering Infographic
Download the Smarter Metering Infographic to find out how Waterfall integrates sensor technology with Cloud AI and a multi-functional customer-facing app, offering a complete solution and a compelling case for investment in smart metering
Smarter PCC Infographic
Download our Infographic to see how Waterfall clearly demonstrated significant PCC reductions during trials of up to 37% through behavioural change as well as by addressing leakage and unmetered flows.
Next Gen Water Metering
Find out more about the benefits of installing a Waterfall meter into an insulated, surface-mounted Groundbreaker system.
Intelligent Water Solution Guide
If you’re considering a new metering programme now or in the future, download this guide to find out how Waterfall can not only help meet your metering objectives, but your customer services objectives too.
Consumer Attitudes to Water Event Meters
Have a read of Cranfield University’s rigorous study on UK consumer attitudes to advanced smart devices like Waterfall, how water event metering can reduce consumption and whether consumers are prepared to have them installed in their home.
Get Smarter Customer Service
Find out how Waterfall resolves common customer service issues before they become complaints, and how it could help your customer comms become more proactive.
Waterfall Sustainability Guide
Download our helpful guide to discover how Waterfall can provide smarter and more sustainable water metering through consumer education, behavioural change, addressing leakage and unmetered flows.
Smarter
Metering
Smarter
PCC Reduction
Smarter
Network Management
Creative EC Limited is a company registered in England and Wales with registration number 11236074 and registered office at 57 Southwark Street, London, England, SE1 1RU.